Terms of Service

Last Updated: April 28, 2025

By using our services, you agree to the following Terms of Service.
Please read them carefully.

About Our Services

Sellaro provides AI-powered automation solutions for lead qualification and customer relationship management, primarily through WhatsApp and related platforms. We act as a technology provider on behalf of our clients, facilitating authorized communications with end users.

User Responsibilities

By using our services (either directly or through a client), you agree to:

• Provide accurate, complete, and updated information when required.
• Communicate respectfully and lawfully through supported channels.
• Use our services only to contact individuals who have explicitly provided consent to be contacted.
• Not misuse our services for spam, abusive behavior, or unlawful activities.

You represent and warrant that when providing us with contact information (such as lead lists), all individuals have given clear and express consent to receive communications for the intended purposes.

Data and Privacy

We value your privacy.
Please review our Privacy Policy at sellaro.io/privacy for detailed information on how we collect, process, and protect personal data.

By using our services, you consent to the processing of your personal data as described there.

Use of AI Technologies

Some interactions within our services may involve processing by AI technologies (such as OpenAI) to assist in communication and automate tasks.

While we strive for high accuracy, AI-generated content may not always be perfect or error-free.

We do not share conversations or user data with other clients or unauthorized third parties.

Intellectual Property

All rights, titles, and interests in our platform, software, and services — including trademarks, logos, and proprietary technology — remain the exclusive property of Sellaro.

You may not reproduce, modify, distribute, or create derivative works from our services without our prior written consent.

Limitation of Liability

Sellaro shall not be liable for:

• Messages, offers, or actions initiated by our clients toward their leads or customers.
• Indirect, incidental, special, consequential, or punitive damages arising out of your use (or inability to use) our services.

Our total liability for any claim arising out of these Terms is limited to the amount paid to us for the services in the twelve (12) months preceding the claim.

Termination

We reserve the right to suspend or terminate access to our services at our discretion, especially in cases of:

• Breach of these Terms,
• Violation of applicable laws,
• Security threats,
• Misuse of our services.

Changes to These Terms

We may update these Terms of Service periodically.
When changes are made, we will revise the “Last Updated” date.

By continuing to use our services after changes are posted, you agree to the revised Terms.

Contact

If you have any questions about these Terms, please contact us:
📩 privacy@sellaro.io